Privacy Policy

1. Introduction

Welcome to Axial, a service provided by NorthAxis ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use the Axial mobile application and web services.

2. Platform-Specific Policies

iOS and Android

On mobile platforms, we may request permissions for notifications and background activity to ensure real-time lead tracking and synchronization. We do not access your personal contacts, photos, or location unless explicitly authorized for specific features.

3. Feature-Specific Information

CRM and Lead Tracking

We process lead data provided by you or your organization. This includes contact information, interaction history, and status updates. This data is stored securely and is only accessible to authorized members of your organization based on their assigned roles (Admin, Moderator, Social User).

Role-Based Access

Your activity within the app, including lead assignments and status changes, is logged and visible to your organization's administrators and moderators to facilitate team coordination and performance analysis.

4. Data Security

We implement industry-standard security measures, including encryption and secure authentication, to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal information. For account deletion, please refer to our Delete Account page.